Shipping policy
At Lei A' J'adore we are committed to getting your order to you as quickly and safely as possible.
Processing time
- Orders are processed within 1-3 business days after payment is received.
2. Orders are not processed or shipped on weekends or holidays.
Shipping
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery time vary depending on your location and the shipping method selected at checkout.
Delays
While we strive to meet our estimated delivery times, unexpected delays due to weather, carrier issues, or higher volume may occur. We appreciate your patience and understanding.
Incorrect Adresses
Customers are responsible for providing accurate shipping information. Lei A' J'adore is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Lei A' J'adore is not responsible for lost or stolen packages. If you experience an issue , please contact the shipping carrier and reach out for assistance
Contact us
If you have any questions regarding your order or shipping, please contact the shipping carrier and reach out to us for assistance
email info@leiajadore.com
please allow additional processing time during new collection launches, promotions, and holidays due to increased order volume.